Privacy Policy

This Privacy Policy explains how Cybe collects, uses, holds and discloses personal information through the cybe.tech website, our digital forms and interactions with people who enquire about or use our services.

For this policy, Cybe refers to Cybe Asia Pty Ltd and, where relevant to the particular interaction, other Cybe group entities and affiliated operating entities that determine how personal information is processed. Where another Cybe entity is responsible for a particular service or engagement, that entity may provide additional privacy information.

This policy applies to website visitors, prospects, clients, event and training participants, job applicants, suppliers and other people who interact with Cybe through this website or related digital channels.

The types of personal information we collect depend on how you interact with us. They may include:

• name, job title, organisation and contact details;
• information submitted through contact, consultation, demo, newsletter, training, event or service enquiry forms;
• information submitted through a Cyber Healthcheck or other assessment workflow;
• communications and correspondence with Cybe;
• professional, recruitment or supplier information where relevant; and
• technical information such as IP address, device and browser information, referral source, pages viewed and interaction data generated when you use our website.

Please do not provide sensitive personal information unless it is genuinely necessary for the purpose of your interaction with us.

Cybe uses cookies and similar technologies to operate, secure, understand and improve our website and digital services. Depending on your interaction and consent choices, these technologies may collect information about your browser, device, IP address, referral source and website interactions.

Our website currently uses third-party technologies including Google Analytics (implemented through MonsterInsights), HubSpot for forms, CRM and marketing functionality, and GTranslate for language translation functionality. These providers may set or access cookies and process information in accordance with their own privacy practices.

Where required by applicable law, non-essential cookies and similar technologies should only be used in accordance with your consent choices. You can also control cookies using your browser settings, although disabling some cookies may affect website functionality.

We may use personal information to:

• respond to enquiries and provide requested information;
• deliver, administer and support Cybe products and services;
• manage client, partner, supplier and professional relationships;
• administer Cyber Healthchecks, assessments, training, events and executive programs;
• operate, secure, troubleshoot and improve our website and digital services;
• understand how our website and content are used;
• send newsletters, service updates or marketing communications where permitted;
• protect Cybe, our clients and users against fraud, misuse, security threats or unlawful activity; and
• meet contractual, legal, regulatory and governance obligations.

We do not sell personal information.

We may disclose personal information to service providers and other parties where reasonably necessary for the purposes described in this policy. These may include providers of website hosting, cloud infrastructure, security, analytics, CRM and marketing automation, communications, forms, translation, professional services and other business systems.

We may also disclose information to professional advisers, regulators, law-enforcement authorities or other parties where required or authorised by law, or where reasonably necessary to protect our rights, systems, users or clients.

We expect service providers handling personal information on our behalf to use appropriate privacy and security safeguards.

Cybe operates across multiple jurisdictions and uses service providers that may process or store information outside the country in which you are located. As a result, personal information may be transferred to or accessed from other countries in connection with website hosting, cloud services, CRM, analytics, communications, security or service delivery.

Where cross-border processing occurs, Cybe takes reasonable steps appropriate to the circumstances to ensure that personal information is handled consistently with applicable privacy and data-protection requirements.

If you require current information about the locations relevant to a particular service or processing activity, please contact us.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, client relationship management, security, dispute resolution, contractual obligations, legal and regulatory requirements, and legitimate business recordkeeping.

Retention periods vary according to the nature of the information and the reason it is held. When personal information is no longer required, we take reasonable steps to delete, de-identify or securely dispose of it, subject to legal or regulatory retention obligations.

Cybe applies reasonable technical, organisational and administrative safeguards designed to protect personal information against unauthorised access, loss, misuse, interference, alteration or disclosure.

No internet transmission, cloud service or information system can be guaranteed to be completely secure. If we become aware of a data breach, we will assess and respond to it in accordance with applicable legal and regulatory requirements.

Your rights depend on the laws that apply to you and the relevant processing activity. Subject to applicable law, you may have rights to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion or erasure in certain circumstances;
• request restriction of certain processing;
• object to certain processing;
• withdraw consent where processing is based on consent;
• request data portability where applicable; and
• opt out of direct marketing communications.

We may need to verify your identity before acting on a request. Some rights are subject to lawful exceptions or limitations.

If you subscribe to a newsletter, request information or otherwise choose to receive communications from Cybe, we may use your contact information to send relevant updates, insights, invitations or information about Cybe services.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the message or by contacting us. Transactional, security or service-related communications may still be sent where necessary.

Cybe’s corporate website and business services are not directed at children, and we do not knowingly seek personal information from children through this website. If you believe a child has provided personal information to Cybe through this site without appropriate authority or consent, please contact us so that we can assess and address the matter.

Cybe seeks to handle personal information in a manner consistent with applicable privacy and data-protection laws. Depending on the relevant entity, individual and processing activity, these may include the Australian Privacy Act 1988 and Australian Privacy Principles, Indonesia’s Law No. 27 of 2022 on Personal Data Protection (UU PDP), and the EU General Data Protection Regulation (GDPR) where it applies.

References to these frameworks do not mean that every law applies to every interaction. The legal basis, rights and obligations depend on the circumstances of the relevant processing activity.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations or privacy practices. The current version will be published on this page with an updated effective or revision date.

We encourage you to review this policy periodically, particularly when you provide personal information to Cybe or use a new Cybe service.

If you have a question about this Privacy Policy, wish to exercise a privacy right, or want to make a privacy complaint, please contact:

Cybe Asia Pty Ltd
Email: info@cybe.tech
Website: cybe.tech

Please provide enough information for us to understand and investigate your request. We will aim to respond within a reasonable period and in accordance with applicable law.

If you are not satisfied with our response, you may also have the right to lodge a complaint with the privacy or data-protection regulator that has jurisdiction over your matter.